Terms & Conditions

Welcome to METRIS Group Pte Ltd.

These terms and conditions outline the rules and regulations for the use of METRIS Group Pte Ltd’s services, website, and online resources, located at https://staging.metris.sg/. By enrolling in our courses, using our platform, or accessing our website, we assume you accept these terms and conditions. If you do not agree to comply with all of the terms stated herein, please do not continue to use METRIS Group’s services or website.

Terminology

The following terminology applies to these Terms and Conditions, the Privacy Statement, and any other agreements: “Client,” “You,” and “Your” refer to you, the individual using our services and accepting our terms. “The Company,” “We,” “Our,” and “Us” refer to METRIS Group Pte Ltd. “Party” or “Parties” refers to both the Client and ourselves.

1.1 Tuition fees are charged on a monthly basis by the 20th before classes start and are due at the end of each month.
1.2 Payments can be made via bank transfer or paynow
1.3 Course fees must be paid in full or per an agreed payment plan before the start of classes.
1.4 Payments that are not received by the due date will incur a late fee. The late fee will be calculated as 5% of the outstanding balance for every 7-day period after the due date.
1.5 By attending any class (paid lessons), the student/parent agrees to be bound by the full tuition fee for that billing cycle. Attendance of the paid lesson lesson constitutes acceptance of the fee liability for that month.
1.6 The centre reserves the right to suspend or deny further classes if payment is not received by the due date. Such suspension does not waive any outstanding fees, which remain payable.

2.1 Classes will follow a fixed schedule, as agreed upon during enrolment.
2.2 Students must inform the centre at +65 9383 1425 at least 2 hours in advance if they are unable to attend a class.
2.3 Missed classes will not be refunded, but make-up classes may be arranged at the discretion of the centre.
2.4 In the academic calendar, there will be 4 extra classes in June for J2, 2 extra classes in August for J1, 2 extra classes in October for J2 and a 6 lessons Headstart for J1 going to J2 from second week of October yearly.

3.1 Once a payment has been made, the fee is non-refundable, and no cancellations will be accepted. This policy is in place to ensure the smooth operation of the program and to cover the administrative costs associated with course registration. There will also be a withdrawal form that has to be filled up before the official withdrawal for that month.
3.2 Withdrawal requires submission of withdrawal form from the centre admin. Fees before withdrawal acceptance remain payable regardless of attendance.

4.1 Classes falling on public holidays may be rescheduled or substituted, subject to the center’s discretion.
4.2 In the event of unforeseen closures (e.g., emergencies, natural disasters), the center will provide alternative arrangements.

5.1 We reserve the right to suspend or terminate a student’s enrolment due to inappropriate conduct, with no refund of fees.

6.1 Tuition fees exclude the cost of study materials and registration fee. Details will be provided upon enrolment.
6.2 Students are responsible for bringing necessary materials (e.g., books, stationery) to each class.

7.1 Updates may be provided.
7.2 Parents/guardians are encouraged to communicate with the centre regarding any concerns or feedback.

8.1 The centre is not liable for personal injury, loss, or damage to property during classes or on the premises.
8.2 Parents/guardians are responsible for the safety and well-being of students outside of class hours.

9.1 All learning materials, including notes, worksheet, case studies etc. are copyrighted and strictly for personal use and NOT for sharing or sale by any means.
9.2 Voice and video recording is strictly NOT allowed during lesson. Legal action will be taken against any students who violate this copyright or no recording agreement.
9.3 Republishing or redistributing any METRIS Group material without prior written consent; reproducing, duplicating, or copying any material from METRIS Group for commercial use; or misusing the platform or services in any manner that disrupts the user experience are strictly prohibited

At METRIS Group Pte Ltd, we value your privacy and are committed to protecting your personal data. We comply with the Personal Data Protection Act (PDPA) of Singapore, which governs the collection, use, and disclosure of personal data.
10.1 We may collect personal data such as your name, contact information, and payment details during the enrollment process and as part of our services.
10.2 Your personal data will only be used for the purpose of providing educational services, processing payments, and improving our services. We will not share your personal data with third parties unless required by law or for the purpose of fulfilling our obligations to you.
10.3 Your personal data will be retained for as long as necessary to fulfill the purposes for which it was collected or as required by law.
10.4 Under the PDPA, you have the right to access and correct your personal data. If you wish to request access to your data or have it corrected, please contact us at hello@metris.sg.

11.1 METRIS Group Pte Ltd may offer forums or interactive platforms for users to share insights. We do not pre-screen user comments and are not responsible for content posted by users. Users agree not to post comments that:

• Infringe on any third-party intellectual property rights.
• Are defamatory, offensive, or violate privacy rights.
• Promote unlawful activity.

11.2 By posting, you grant METRIS Group Pte Ltd a non-exclusive license to use, reproduce, and edit your comments in any medium.
11.3 Organisations that may link to our website without prior written approval include Government agencies, search engines, or news organisations.
11.4 Hyperlinks must not misrepresent METRIS Group, suggest endorsement, or be deceptive in any way.

12.1 We may update or modify these Terms and Conditions from time to time.
12.2 The latest version will always be published on this page, with the “Last Updated” date clearly indicated.
12.3 Your continued use of our services after any changes take effect constitutes your acceptance of the revised Terms.
12.4 We may, at our discretion, notify users of material changes via email, WhatsApp, or other communication channels.

13.1 By enrolling in the monthly tuition programme, you confirm that you have read, understood, and agreed to these terms and conditions.
13.2 Agreement to these Terms and Conditions may be evidenced through enrolment, attendance, written confirmation (including WhatsApp or email), or payment.

Last Updated: 9 April 2026